Privacy Policy

We may collect personal information that you voluntarily provide when you contact us, submit a form, request a consultation, or engage our services. This may include your name, email address, phone number, company name, job title, and any message or documents you share with us.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.

We use the information we collect to respond to inquiries, provide our services, communicate with you, improve our website, and comply with legal and regulatory obligations.

We may use your contact details to send service-related updates, appointment confirmations, or information about our services where permitted by applicable law. You may opt out of marketing communications at any time.

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website, delivering services, or conducting business — provided they agree to keep your information confidential.

We may also disclose information when required by law, regulation, court order, or governmental authority, or when necessary to protect our rights, safety, or the rights and safety of others.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

You are responsible for maintaining the confidentiality of any credentials or sensitive information you share with us through secure channels we provide.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the nature of the information and applicable regulatory requirements in the UAE and other relevant jurisdictions.

Depending on applicable law, you may have the right to access, correct, update, or request deletion of your personal information, or to object to or restrict certain processing activities.

To exercise these rights or ask questions about your data, please contact us at admin@vertexdxb.com. We will respond within a reasonable timeframe in accordance with applicable law.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Disabling cookies may affect certain features or functionality of our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, please contact us at admin@vertexdxb.com or +971 50 906 2908.